Términos de Servicio

Docil.ai Terms of Service

Última actualización: 03/08/2026 Fecha de entrada en vigor: 03/08/2026 Versión: 1.0

Preliminary notice

Please read these Terms carefully. They contain provisions that limit our liability (Section 15), an arbitration clause with a class action waiver (Section 20), and terms regarding automatic renewal of your subscription (Section 7).

Docil.ai is a service intended solely for businesses and professionals. It is not directed to consumers or to personal or household use.

1. Who we are and what you are agreeing to

These Terms of Service (the “Terms”) form a binding contract between:

  • Start and Power LLC, a company formed in the State of Wyoming, United States, with its address at 1621 Central Ave, Cheyenne, WY 82001 (“Start and Power,” “we,” “us”), and
  • the legal entity or professional that subscribes to or uses the service (“Customer,” “you”).

By creating an account, accessing, or using Docil.ai (the “Service”), you agree to be bound by these Terms. If you do not agree, do not use the Service.

Capacity to contract. You represent that you are at least 18 years old and that, if you are accepting on behalf of a company, you have authority to bind it. In that case, “Customer” refers to that company.

Documents forming part of this contract:

  • The Política de Privacidad.
  • The Cookie Policy.
  • The Data Processing Agreement (DPA), where applicable.
  • The plan and commercial terms you subscribe to (the “Order”).

In the event of conflict, a signed Order controls first, then the DPA, then these Terms.

2. What the Service is

Docil.ai is an AI-assisted business analysis platform. It lets you connect your own data sources (Stripe, HubSpot, Salesforce, Google Ads, Google Analytics, Google Search Console, Google Drive, Google Sheets, Slack, Notion, Zendesk, Dropbox, OneDrive, SharePoint, Microsoft Teams, Jira, Confluence, and others we may add) to obtain summaries, evidence, reports, and answers generated by large language models.

Isolation architecture. Data from your connected sources is stored and processed in a logically isolated container dedicated to your organization, hosted in the European Union. Our personnel do not access its contents, except in the narrow circumstances described in the Privacy Policy.

Evolution of the Service. We may add, modify, or retire features and integrations. If we retire a material feature you rely on and this materially degrades the Service during your current subscription term, we will give you at least 30 days’ notice and you may terminate with a pro-rata refund of the unused portion.

3. Your account

  • You must provide accurate information and keep it current.
  • You are responsible for keeping your credentials confidential and for all activity under your account.
  • You must notify us immediately at hello@startandpower.com of any unauthorized access.
  • You may invite additional users from your organization subject to your plan’s limits. You are responsible for their compliance with these Terms.
  • You may suspend or remove any user in your organization at any time.

We cannot recover your password, because we store only its hash. If you lose it, you will need to reset it.

4. Your data and the sources you connect

4.1 Ownership

Customer Data remains yours. “Customer Data” includes everything you input into the Service and everything the Platform obtains from your connected sources. We acquire no ownership rights in it.

4.2 Limited license you grant us

You grant us a worldwide, non-exclusive, revocable, royalty-free license to host, copy, transmit, index, and process Customer Data solely to provide the Service and the features you request. This license ends when you delete the data or close your account.

4.3 Your warranties about the data

You represent and warrant that:

  • You hold all rights, licenses, and authorizations necessary to connect each source and to permit us to process that data.
  • You have a valid legal basis for any personal data contained in your sources, including information about your own customers or employees.
  • You will not connect sources containing special categories of data (health, biometrics, ethnic origin, beliefs, etc.), protected health information subject to HIPAA, payment card data subject to PCI-DSS, classified information, or data subject to export controls, without our prior written agreement.

This warranty matters. We cannot see the contents of your container, so we rely entirely on you to make this assessment before connecting each source.

4.4 Data protection roles

With respect to Customer Data we act as processor and you act as controller. Processing is governed by the DPA, available at [DPA LINK]. With respect to your account and billing data we act as controller.

4.5 Third-party integrations

The platforms you connect are third-party services outside our control. We are not responsible for their availability, accuracy, API changes, or for any suspension of your access to them. If a third party modifies or retires its API, an integration may stop working; we will make reasonable efforts to adapt, but we do not guarantee it.

Use of Google APIs is additionally governed by the Google API Services User Data Policy, including its Limited Use requirements, as detailed in the Privacy Policy.

5. Artificial intelligence: what to expect and what not to

This section is essential. Please read it.

5.1 Nature of the outputs

The Service generates analyses, summaries, figures, conclusions, and answers using large language models (“Outputs”). Language models can produce inaccurate, incomplete, outdated, or simply wrong information, even when the presentation is convincing and accompanied by references.

5.2 Not professional advice

Outputs are supporting information, not advice. They do not constitute financial, accounting, tax, legal, investment, or any other form of professional advice. They are not a substitute for the judgment of a qualified professional or for reviewing your source records.

5.3 Your obligation to verify

You must verify any Output before relying on it for a material decision, particularly in financial, tax, contractual, or personnel matters. You bear the full risk of decisions you make based on Outputs.

5.4 Ownership of Outputs

To the extent permitted by law, Outputs generated for you belong to you and you may use them freely in your business. Note that:

  • AI-generated content may not be eligible for copyright protection in some jurisdictions, including the United States.
  • Similar Outputs may be generated for other customers asking similar questions. We do not guarantee exclusivity or originality.

5.5 No training on your data

We do not use your Customer Data or Outputs to train, fine-tune, or improve AI models, whether ours or third parties’. Our AI providers operate under enterprise terms that contractually exclude such use.

6. Acceptable use

You may not, and may not permit any third party to:

Regarding the Service

  • Reverse engineer, decompile, or attempt to extract the source code, system prompts, or logic of the Platform.
  • Access the Service to build a competing product, or to benchmark it for commercial purposes without our written consent.
  • Use scraping, bots, or unauthorized automated means, or circumvent usage limits, quotas, or security controls.
  • Resell, sublicense, rent, or lend the Service to third parties, or share credentials outside your organization.
  • Subject the Service to load, penetration, or vulnerability testing without prior written authorization.

Regarding content and use

  • Connect or input data you do not have rights to, or that infringes third-party rights.
  • Use the Service for unlawful, fraudulent, or deceptive activity.
  • Attempt to re-identify individuals from anonymized or aggregated data.
  • Use Outputs to make automated decisions producing legal or similarly significant effects on individuals (credit, employment, insurance, housing, education) without human involvement and review.
  • Generate content that harasses, defames, or discriminates, or that promotes harm.
  • Introduce malware, or interfere with the integrity, security, or performance of the Service or of other customers’ infrastructure.

Regulatory compliance (U.S.)

  • You represent that you are not located in a country subject to a U.S. Government embargo, and that you do not appear on any restricted party list (OFAC SDN, Denied Persons, Entity List).
  • You will not export or re-export the Service in violation of U.S. export control laws.

Consequences. We may suspend access immediately in the event of a breach of this section, a security risk, or a legal requirement. Where reasonably possible, we will notify you first and give you an opportunity to cure.

7. Plans, pricing, payment, and renewal

7.1 Pricing

Current prices are those published at https://docil.ai/pricing or set out in your Order. Unless stated otherwise, they are expressed in [U.S. dollars (USD)] and are exclusive of taxes.

7.2 Payment processing

Payments are handled through Stripe. By subscribing you authorize the recurring charges corresponding to your plan. We do not store complete card details. You must maintain a valid payment method.

7.3 Automatic renewal

Your subscription renews automatically for equal periods (monthly or annual, depending on your plan) at the then-current price, unless you cancel before the end of the current term. You may cancel at any time under Settings → Billing, effective at the end of the term already paid for.

7.4 Price changes

We may change prices with at least 30 days’ notice by email. Changes take effect at your next renewal. If you do not agree, you may cancel before that date.

7.5 Refunds

Except where mandatory law provides otherwise or as agreed in writing, payments are non-refundable and mid-term cancellations are not pro-rated. You will retain access through the end of the paid term.

Exceptions: (a) termination for our uncured material breach; (b) the feature-retirement scenario in Section 2; (c) [specific trial or refund policy, if you offer one].

7.6 Non-payment

If a charge is declined, we may retry it and, [15] days after the missed payment, suspend the Service upon notice. Overdue amounts may accrue interest at [1.5%] per month or the maximum permitted by law, whichever is lower, plus reasonable collection costs.

7.7 Taxes

You are responsible for all applicable taxes (sales, use, VAT, withholding), excluding taxes on our income. If you are in the EU and hold a valid intra-Community VAT number, you must provide it so the reverse charge mechanism can be applied correctly.

7.8 Third-party costs

The Service may require your own subscriptions to third-party platforms (for example, your Stripe, Salesforce, or Google Workspace account). Those costs are separate from your Docil.ai subscription and are your responsibility.

8. Trials and beta features

If we offer you a trial period, billing begins automatically at the end of it unless you cancel first.

We may label features as “beta,” “preview,” or “experimental.” These are provided as is, may be modified or withdrawn without notice, are not covered by any availability commitment, and are used at your own risk.

9. Intellectual property

Ours. The Service, the software, the interface, the documentation, the “Docil.ai” and “Start and Power” marks, and all associated intellectual property belong to us or are licensed to us. These Terms transfer no ownership to you, only a limited, revocable, non-exclusive, non-transferable right of use for the duration of your subscription.

Yours. You retain all rights in your Customer Data and, subject to Section 5.4, in the Outputs.

Feedback. If you send us ideas or improvement suggestions, we may use them freely and without compensation, and this grants you no rights.

Aggregated data. We may generate and use aggregated, anonymized statistics about use of the Service (for example, query volume or most-used integrations) to operate and improve the Platform. This data does not identify the Customer or any individual and does not incorporate the content of your connected sources.

Customer references. We will not use your name or logo as a public reference without your prior written consent.

10. Confidentiality

Each party will protect the other’s confidential information with at least the same care it applies to its own, and never less than a reasonable standard, and will not use it for purposes other than performing this contract.

Excluded is information that: is or becomes public without breach; was already lawfully held by the recipient; is received from a third party without a duty of confidence; or is independently developed.

If an authority compels disclosure, the receiving party will notify the other where legally permitted, so it may object.

These obligations survive for [3] years after termination, and indefinitely for trade secrets.

11. Security and availability

We apply the measures described in the Privacy Policy. We commit to commercially reasonable efforts to keep the Service available.

We do not guarantee any specific level of availability unless an SLA is agreed in writing in your Order. We may perform scheduled maintenance, giving reasonable notice where foreseeable, and emergency maintenance without notice.

If we detect a security breach affecting your data, we will notify you as set out in the Privacy Policy and the DPA.

12. Term, termination, and exit

12.1 Term

This contract remains in force for as long as you have an active account.

12.2 Termination by you

You may cancel your subscription or delete your account at any time under Settings.

12.3 Termination by us

We may terminate or suspend this contract:

  • If you materially breach these Terms and do not cure within [15] days of our notice.
  • Immediately, if the breach is serious, unlawful, or compromises the security of the Service or of other customers.
  • For non-payment, under Section 7.6.
  • If we discontinue the Service, with [60] days’ notice and a pro-rata refund of the unused portion.

12.4 Effects

On termination: your access rights end, your integration tokens are revoked, and your container and all data it holds are deleted, with effective destruction within a maximum of 30 days including backups. We will retain only the billing data required by tax and accounting rules.

12.5 Export first

Export your data before cancelling. You can do so at any time under Settings → Export. After deletion we cannot recover it. If you request it in writing before the effective termination date, we will keep your container accessible in read-only mode for an additional [30] days to allow export.

12.6 Survival

Sections 4.1, 5, 9, 10, 13, 14, 15, 16, 19, and 20 survive termination, as do any accrued payment obligations.

13. Warranties and disclaimer

Each party warrants that it has the capacity to enter into this contract and will comply with the laws applicable to it.

We additionally warrant that we will provide the Service with reasonable care and skill in accordance with industry standards.

EXCEPT AS STATED ABOVE, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY.

In particular, we do not warrant the accuracy, completeness, or reliability of AI-generated Outputs, as set out in Section 5, nor that the Service will be error-free or uninterrupted, nor that third-party integrations will function continuously.

Some jurisdictions do not allow the exclusion of certain implied warranties; in those, the exclusions apply to the maximum extent permitted.

14. Indemnification

By you. You will indemnify us against third-party claims arising from: (a) your Customer Data or the sources you connect, including any lack of rights or legal basis for their processing; (b) your use of the Service or Outputs in breach of these Terms or of the law; (c) your breach of Section 6.

By us. We will indemnify you against third-party claims alleging that the Service, used in accordance with these Terms, infringes their intellectual property rights. This does not cover claims arising from your Customer Data, unauthorized modifications, combination with products not supplied by us, or use in breach of these Terms.

If the Service is or may become infringing, we may, at our option, obtain the right to continue providing it, replace or modify it, or terminate the contract and refund the unused portion.

Procedure. The party seeking indemnification must give prompt notice, allow the other to control the defense, and provide reasonable cooperation. No settlement imposing obligations on the other party will be made without its consent.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) Excluded damages. Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or lost data, even if advised of the possibility.

(b) Liability cap. Our aggregate liability for any claim arising under this contract will not exceed the greater of: (i) the total amount actually paid by you in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars (USD 100).

(c) Decisions based on Outputs. We will not be liable under any circumstances for losses arising from business, financial, tax, or other decisions you make in reliance on AI-generated Outputs. This exclusion is an essential element of the economic bargain between the parties.

(d) Exceptions. The above limits do not apply to: fraud or willful misconduct; liability for death or personal injury caused by negligence; your payment obligations; the indemnification obligations in Section 14; or any liability that cannot lawfully be limited.

Acknowledgment. You acknowledge that these limitations are reasonable, that they form an essential part of the agreement between the parties, and that without them the price of the Service would be significantly higher.

16. Force majeure

Neither party will be liable for failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, pandemics, acts of government, widespread internet or infrastructure provider failures, and large-scale cyberattacks. The obligation to pay amounts already accrued is not suspended.

17. Changes to these Terms

We may update these Terms. If the changes are material, we will notify you by email or through a prominent notice in the Platform at least 30 días in advance.

Continued use of the Service after the effective date constitutes acceptance. If you do not agree, you may cancel before that date and we will refund the unused portion of the current term on a pro-rata basis.

18. Assignment

You may not assign this contract without our prior written consent. We may assign it to an affiliate or in connection with a merger, acquisition, or sale of assets, upon notice to you. Any assignment contrary to this section is void.

19. Governing law and jurisdiction

These Terms are governed by the laws of the State of Wyoming, United States, excluding its conflict of laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

Subject to Section 20, the state and federal courts located in Laramie County, Wyoming will have exclusive jurisdiction, and both parties submit to it.

EEA and UK customers. Nothing in this section deprives you of the mandatory rights granted by the law of your country that cannot be excluded by contract, nor of your right to approach data protection authorities as described in the Privacy Policy.

20. Dispute resolution and arbitration

Read this section carefully: it affects how disputes will be resolved.

20.1 Informal resolution first

Before starting any formal proceeding, the affected party will give written notice of the dispute to the other, which will have 30 días to attempt to resolve it in good faith.

20.2 Binding arbitration

If no agreement is reached, any dispute arising out of these Terms will be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, seated in Cheyenne, Wyoming, and conducted in [English / Spanish]. The award will be final and enforceable in any court of competent jurisdiction.

20.3 Class action waiver

Disputes will be resolved solely on an individual basis. You waive any right to participate in a class, collective, or representative action. If this waiver is held unenforceable, all of Section 20.2 will be void as to that dispute.

20.4 Exceptions

Either party may nonetheless: (a) bring a claim in small claims court if it qualifies; (b) seek injunctive or equitable relief in court to protect its intellectual property or confidential information.

20.5 Opt-out right

You may opt out of this arbitration clause by emailing hello@startandpower.com with the subject line “Arbitration Opt-Out,” identifying your account name, within 30 days of first accepting these Terms. Opting out does not affect the rest of the contract.

20.6 EEA and UK customers

If your establishment is in the EEA, United Kingdom, or Switzerland, this Section 20 will not apply to you to the extent the mandatory law of your jurisdiction prevents it. In that case Section 19 governs.

21. General provisions

  • Entire agreement. These Terms, together with the documents referenced in Section 1, constitute the entire agreement between the parties and supersede any prior understanding.
  • Severability. If a provision is held invalid, the remainder stays in force and that provision will be replaced by a valid one of equivalent economic effect.
  • No waiver. Failure to exercise a right does not constitute a waiver of it.
  • Independent parties. No agency, partnership, joint venture, or employment relationship is created.
  • Notices. Notices to you will be sent to your account email or posted in the Platform; notices to us go to hello@startandpower.com and, where agreed, by mail to our address.
  • Language. If this document is offered in translation, the [English] version controls in the event of any discrepancy.
  • Headings. Included for convenience and do not affect interpretation.

22. Contact

Start and Power LLC 1621 Central Ave, Cheyenne, WY 82001, United States

General and legal notices: hello@startandpower.com Privacy: privacy@docil.ai Web: https://docil.ai

Draft document. Review by U.S. and EU legal counsel is required before publication.